The Consumer Product Safety Commission (CPSC) of the United States has announced a formal recall of 1 million Samsung Galaxy Note7 phones after investigating reports that the batteries on the handsets have been exploding. The CPSC found that there have been 92 cases of battery explosion in the country, besides 26 instances of burns and 55 reports of property damage.
The announcement was made on Thursday with the company on board. In a statement, the CPSC said, "Consumers should immediately stop using and power down the recalled Galaxy Note7 devices purchased before September 15, 2016.” The agency advised the customers to reach out to the wireless carrier, retail outlet, or Samsung.com where they purchased their device to receive a Galaxy Note7 with a different battery, a refund, or a replacement device.
On September 2, Samsung announced the global recall of the model and issued a statement. The company said it had found a battery cell issue after conducting a “thorough investigation” into the matter. It also said it was stopping all sales of the model.