National News

More than 500 call centre employees detained in Thane for allegedly defrauding US citizens

The callers posed as US tax officials and threatened people to get their financial details before siphoning money from their bank accounts.

More than 500 employees across several call centres in Maharashtra’s Thane district were detained by police late on Tuesday for allegedly defrauding United States citizens, PTI reported. Police officials said the raids to detain the employees from the call centres on Mira Road were carried out by over 200 police personnel.

The employees had posed as US tax officials and would target loan defaulters, according to Hindustan Times. The defaulters were asked to divulge their financial and bank details and were threatened with legal action if they did not do so, the report said. The call centre employees would then siphon off money from their accounts. Officials said that more than Rs 1 crore was stolen by them on a daily basis.

Police are also investigating the role of agents based in the US who were given a 30% commission for every successful scam. A gang based in Ahmedabad is suspected to be behind the operation. Callers were given a daily target to achieve and the jobs themselves were reportedly advertised through stickers on local trains. Superintendent of Police for Thane (Rural) Dr Mahesh Patil said cases against the accused will be registered under sections of the Indian Penal Code as well as the Information Technology Act, 2000.

(The image used is representative)

Support our journalism by paying for Scroll+ here. We welcome your comments at
Sponsored Content BY 

Bringing the glamour back to flying while keeping it affordable

The pleasure of air travel is back, courtesy of an airline in India.

Before dinner, fashionable women would retire to the powder room and suited-up men would indulge in hors d’oeuvres, surrounded by plush upholstery. A gourmet meal would soon follow, served in fine tableware. Flying, back in the day, was like an upscale party 35,000 feet up in the air.

The glamour of flying has been chronicled in Keith Lovegrove’s book titled ‘Airline: Style at 30,000 feet’. In his book, Lovegrove talks about how the mid-50s and 60s were a “fabulously glamorous time to fly in commercial airlines”. Back then, flying was reserved for the privileged and the luxuries played an important role in making travelling by air an exclusive experience.

Fast forward to the present day, where flying has become just another mode of transportation. In Mumbai, every 65 seconds an aircraft lands or takes off at the airport. The condition of today’s air travel is a cumulative result of the growth in the volume of fliers, the accessibility of buying an air ticket and the number of airlines in the industry/market.

Having relegated the romance of flying to the past, air travel today is close to hectic and borderline chaotic thanks to busy airports, packed flights with no leg room and unsatisfactory meals. With the skies dominated by frequent fliers and the experience having turned merely transactional and mundane, is it time to bid goodbye to whatever’s enjoyable in air travel?

With increased resources and better technology, one airline is proving that flying in today’s scenario can be a refreshing, enjoyable and affordable experience at the same time. Vistara offers India’s first and only experience of a three-cabin configuration. At a nominal premium, Vistara’s Premium Economy is also redefining the experience of flying with a host of features such as an exclusive cabin, 20% extra legroom, 4.5-inch recline, dedicated check-in counter and baggage delivery on priority. The best in class inflight dining offers a range of regional dishes, while also incorporating global culinary trends. Other industry-first features include Starbucks coffee on board and special assistance to solo women travellers, including preferred seating.

Vistara’s attempts to reduce the gap between affordability and luxury can also be experienced in the economy class with an above average seat pitch, complimentary selection of food and beverages and a choice of leading newspapers and publications along with an inflight magazine. Hospitality aboard Vistara is, moreover, reminiscent of Singapore Airlines’ famed service with a seal of Tata’s trust, thanks to its cabin crew trained to similarly high standards.

The era of style aboard a ‘flying boat’ seems long gone. However, airlines like Vistara are bringing back the allure of air travel. Continuing their campaign with Deepika Padukone as brand ambassador, the new video delivers a bolder and a more confident version of the same message - making flying feel new again. Watch the new Vistara video below. For your next trip, rekindle the joy of flying and book your tickets here.


This article was produced by the Scroll marketing team on behalf of Vistara and not by the Scroll editorial team.