The touts were misusing a facility that allowed journey details on an existing booking to be altered at the last moment, thus changing their tickets for unpopular routes to popular trains within seconds of the opening of the ticketing for the day. “Touts would buy any ticket a day in advance and the next day, they would get ticket details changed. The booking clerk merely had to generate another PNR with the passenger details already fed into the system a day earlier. This took seconds,” Ajay Shukla, Member (Traffic), Railway Board, told The Indian Express. “We have now disabled this facility for the first hour after the system opens.”
The latest revelations only confirm what has been known all along: the system of booking tickets on the Indian Railway Catering and Tourism Corporation website badly needed fixing. Stories about gaming the system have come to light earlier as well. For instance, a gang in Uttar Pradesh was exposed a few years ago, as it allegedly generated PNR numbers after connecting to the IRCTC website using a software called Triple X.
Ironically, each such revelation has invariably ended up adding to the cynicism about the railway reservation system, which in any case has long been the butt of jokes from social media, with a lot of angst reserved for the tatkal system. We present a quick sampling below.
You're lucky if you've got the love of your life. But luckiest if you've got the tickets booked in Tatkal through IRCTC.
— तोहार ठरकी ऊंगली (@MeetUunngLee) April 12, 2014
Successfully booked two different tickets in TATKAL. *Updates Résumé*
— Luster 2.0 (@immortal_luster) April 13, 2014
IRCTC celebrates #AprilFoolsDay with you daily when you try to book Tatkal tickets.
— Keh Ke Peheno (@coolfunnytshirt) April 1, 2014
Top tip. NEVER try to make friendly conversation with someone booking a Tatkal ticket! You might get injured.
— Anand Krishnamoorthi (@mdeii) April 13, 2014
If Ramayana was based in modern times, Shri Ram's arrival in North India during Diwali would have been delayed due to tatkal bookings.
— Abhishek Singhvi (@DrAMSinghvi) October 19, 2014
Now that Congress has nothing to do, they should book a tatkal ticket for me.
— Keh Ke Peheno (@coolfunnytshirt) October 6, 2014
There's also an option of the 'Tatkal Pizza'. They bring the pizza in front of you and take it away even before you can pick a slice up.
— Akshar (@AksharPathak) February 26, 2015
Booked two tatkal tickets on IRCTC, now feeling so confident that I may beat Kejriwal on New Delhi seat.
— EngiNerd. (@mainbhiengineer) February 5, 2015
Religious Conversions should be like buying a Tatkal ticket. Only limited number everyday, starts at 10am & no cancellation allowed
— IndiaSpeaks (@IndiaSpeaksPR) December 11, 2014
An entire IRCTC page loads successfully in the time Misbah takes to score his next single.
— Nishant Kaushik (@chaosparticle) March 7, 2015
Ticket collecting Officials are the real time Tatkal ticket booking agents.
— Chetan Bhugat (@chetan_bhugat) March 7, 2015
Remember scene from Kingsman where they are tied to a train track & asked to confess. Tatkal booking feels like that but with captcha.
— Rajagøpal (@bcl400) March 19, 2015