HDFC Bank denies claims of database leak
A social media user had claimed that customers’ data such as their names, dates of birth, phone numbers and transaction details have been leaked.
HDFC Bank on Tuesday denied claims that its user database has been breached.
“There is no data leak at HDFC Bank and our systems have not been breached or accessed in any unauthorised manner,” a spokesperson of the bank said. “We remain confident of our systems.”
The clarification came after a user on social media claimed that the database of customers at the bank had been leaked, reported BQ Prime.
Hi, we wish to state that there is no data leak at HDFC Bank and our systems have not been breached or accessed in any unauthorised manner. We remain confident of our systems. However we treat the matter of our customers data security with utmost seriousness and we continue to
— HDFC Bank Cares (@HDFCBank_Cares) March 7, 2023
The user alleged that the data contained information related to the name, dates of birth, age, phone number, email addresses, residential addresses, employment information, transaction details and other things.
The alleged leak contained data between May last year and February this year.
In 2020, the Reserve Bank of India had asked HDFC Bank to temporarily halt all digital banking launches and stop sourcing new cards to customers. This was after the bank had suffered multiple technical glitches.