public health

AIIMS can stop charging patients for diagnostic procedures that cost less than Rs 500, says panel

Instead, it suggested that the hospital can raise the charges for private wards as they are currently cheaper than those of semi-private wards.

The All India Institute of Medical Sciences has carried out a pilot study to justify its proposal to not charge patients for diagnostic procedures such as blood tests and X-rays that cost less than Rs 500, PTI reported on Thursday.

Instead, the committee suggested that the hospital can raise the charges for private wards, which are reportedly cheaper than semi-private ward charges in corporate hospitals, to Rs 3,000 to Rs 5,000 per day.

The study was carried out by a committee headed by Dr Anoop Saraya of the gastroenterology department.

The authors of the study suggested that eliminating these charges would ensure that patients who travel from far do not suffer financial losses. A patient from Delhi pays about Rs 1,900 during every visit, while those from outside the capital pay Rs 4,300, the committee said.

The panel surveyed 456 patients – 234 Delhi residents and 222 outsiders – at the hospital’s out-patient department. Most of them had to make multiple visits to access medical reports, leading to harassment and financial losses that the study said could be avoided.

Last month, the Union Health Ministry had asked the medical institute to review and revise its user charges that have remained unchanged in the last 20 years.

Support our journalism by paying for Scroll+ here. We welcome your comments at
Sponsored Content BY 

Why should inclusion matter to companies?

It's not just about goodwill - inclusivity is a good business decision.

To reach a 50-50 workplace scenario, policies on diversity need to be paired with a culture of inclusiveness. While diversity brings equal representation in meetings, board rooms, promotions and recruitment, inclusivity helps give voice to the people who might otherwise be marginalized or excluded. Inclusion at workplace can be seen in an environment that values diverse opinions, encourages collaboration and invites people to share their ideas and perspectives. As Verna Myers, a renowned diversity advocate, puts it “Diversity is being invited to the party, inclusion is being asked to dance.”

Creating a sense of belonging for everyone is essential for a company’s success. Let’s look at some of the real benefits of a diverse and inclusive workplace:

Better decision making

A whitepaper by Cloverpop, a decision making tool, established a direct link between inclusive decision making and better business performance. The research discovered that teams that followed an inclusive decision-making process made decisions 2X faster with half the meetings and delivered 60% better results. As per Harvard Business School Professor Francesca Gino, this report highlights how diversity and inclusion are practical tools to improve decision making in companies. According to her, changing the composition of decision making teams to include different perspectives can help individuals overcome biases that affect their decisions.

Higher job satisfaction

Employee satisfaction is connected to a workplace environment that values individual ideas and creates a sense of belonging for everyone. A research by Accenture identified 40 factors that influence advancement in the workplace. An empowering work environment where employees have the freedom to be creative, innovative and themselves at work, was identified as a key driver in improving employee advancement to senior levels.


A research by stated the in India, 62% of innovation is driven by employee perceptions of inclusion. The study included responses from 1,500 employees from Australia, China, Germany, India, Mexico and the United States and showed that employees who feel included are more likely to go above and beyond the call of duty, suggest new and innovative ways of getting work done.

Competitive Advantage

Shirley Engelmeier, author of ‘Inclusion: The New Competitive Business Advantage’, in her interview with Forbes, talks about the new global business normal. She points out that the rapidly changing customer base with different tastes and preferences need to feel represented by brands. An inclusive environment will future-proof the organisation to cater to the new global consumer language and give it a competitive edge.

An inclusive workplace ensures that no individual is disregarded because of their gender, race, disability, age or other social and cultural factors. Accenture has been a leading voice in advocating equal workplace. Having won several accolades including a perfect score on the Human Rights Campaign’s Corporate equality index, Accenture has demonstrated inclusive and diverse practices not only within its organisation but also in business relationships through their Supplier Inclusion and Diversity program.

In a video titled ‘She rises’, Accenture captures the importance of implementing diverse policies and creating an inclusive workplace culture.


To know more about inclusion and diversity, see here.

This article was produced by the Scroll marketing team on behalf of Accenture and not by the Scroll editorial team.