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Putting the patient first - insights for hospitals to meet customer service expectations
Putting the Patient First
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Fifa World Cup 2018: Despite usual suspects, gear up for surprises in Russia
AFP
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In just 11.5 overs, India got a wake-up call for the challenge ahead in South Africa
Vinayakk Mohanarangan
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India in trouble after rain-hit first day thanks to Lakmal’s dream spell in Kolkata
Scroll Staff
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Peru beat New Zealand 2-0, seal World Cup qualification for first time since 1982
AFP
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India vs SL, 1st Test, day one, as it happened: Lakmal wreaks havoc on stop-start day
Scroll Staff
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Does India need to shift its capital from smog-choked Delhi?
Shoaib Daniyal
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Kremlin connection? Spanish investigations show how Russia uses its mafia to weaken adversaries
Sebastian Rotella, ProPublica
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Rereading Kurt Vonnegut, the writer who could depict the human condition with paper clips and aliens
Nicholas Rixon
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‘Nothing much can be done about it’: This sweeper spends his days in a cloud of dust in toxic Delhi
Abhishek Dey
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NBA: LeBron James rallies Cavs to overcome 24-point deficit and beat Knicks
AFP
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‘I’m off, my season is finished’: Nadal pulls out of ATP Finals after losing to Goffin
AFP
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In Congress-ruled Karnataka too, victims of lynch mobs fail to find justice
Harsh Mander
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An experiment in Guinea may have thrown up a way to beat sleeping sickness for good
Michael Regnier, Mosaic
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Chuck that kiwi: It’s time Indian restaurants and homes try these mouth-watering native fruit
Simrit Malhi
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Buoyed by recent form, squash ace Saurav Ghosal targets Commonwealth and Asian Games glory
R Vishal
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David Warner is the danger man to watch out for, says Stuart Broad ahead of Ashes
AFP
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499 games, 41 titles: How Mumbai has kept its ‘khadoos’ culture alive and kicking
Madhav Apte
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After demonetisation: Is the thrust on digital transactions a violation of privacy?
R Ramakumar
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I explored the Antarctic deep seas for a BBC series – and it was like going back 350 million years
Jon Copley, The Conversation