Abbott - Customer Centricity

Patient experience - The CEO’s role

The CEO can be instrumental in inspiring a cultural shift from a doctor-centric to patient-centric system.

Putting the Patient First
· Aug 23, 2018 · 09:02 am
Dr. Kevin Lofton speaks on owning the patient experience

The CEO of Catholic Health Initiative had some valuable insights.

Putting the Patient First
· Aug 01, 2018 · 05:31 pm
Simple ways to use patient experiences to build empathy

Changing your perspective can make a big difference.

Putting the Patient First
· Apr 23, 2018 · 03:07 pm

Snippets of wisdom on the health care industry by Dr. Kevin Lofton

His sessions stressed on the importance of patient centric healthcare.

Putting the Patient First
· Apr 21, 2018 · 01:06 pm