Many of these stupid people are in high places and positions of power, taking stupid decisions for us that make our lives difficult on a daily basis. I cannot cover them all, but let me focus on one particular Indian stupidity hotspot – our airports. Here, one gets to see India’s idiocy in full view. Even India’s who’s who pass through our airports every day and suffer the impact of extraordinary foolish decisions. However, they can do nothing about it.
Here are the top four stupid procedures at our airports:
One, an absolutely redundant item, is the silly bits of paper with an elastic attached, called hand baggage tags.
Passengers attach them to their bags, and they are stamped after passing through the x-ray machine. Later, half a dozen people check your stamp until you board your flight. The stamp and the tag are redundant. Nobody should be able to get bags inside without an x-ray in the first place. If they can, and thus have sneaked in a non-x-rayed, unstamped bag, can’t they hide it in another bigger empty stamped bag?
While the x-ray is required, the tag-stamp routine is unnecessary. In fact, the stamp creates a false sense of security – it seems like an approval.
The second stupid routine is during the flight.
Most airlines no longer serve free food. They run a snack shop in the aisles mid-flight. The cabin crew takes individual orders, fulfils them, fumbles for change and moves up and down half a dozen times for people who want to use the restroom. It takes the airhostesses forever to inch the cart ahead along the rows.
Can’t the airlines take food orders during check-in? If they did, the cash would be handled on the ground. Food could be placed on passengers’ seats as they entered the aircraft or right after take-off. Wouldn’t that be more efficient? Although some airlines now allow you to pre-book meals, why not do the same for snack items and merchandise?
The third drama occurs when we are about to land.
Oftentimes, air traffic control does not give permission to touch down, in case of congestion. Thus, hundreds of aircraft literally burn fuel every day, and delay thousands of passengers. The congestion at some airports has been chronic for many years.
Often, the solution is just another runway. Sure, airport runways are sophisticated to make, but aren’t they just a nice flat, long strip of road? Why is it so hard to make another runway? Isn’t it stupid to waste so much precious fuel (and people’s time) every day?
Stupid situation number four is thrust on passengers arriving in India from abroad.
After a long immigration queue to obtain a passport stamp, you queue up again as another official inspects the stamp. How stupid is that? You also write little slips of paper with a customs declaration, which is collected by a sleepy constable as you exit. Nobody ever looks at those slips. The constable often forgets to take them. What is the point of this? Has no one ever questioned this absolute stupidity?
I could go on. The prepaid taxi lines, for instance, where both the tired passengers and the taxi drivers wait for hours because some harried employees fill registers with carbon paper (yes, they still use it!) and cause huge bottlenecks.
While airports are particularly good places to hunt for Indian stupidity, many other Indian processes are retarded too. For example, prepaid SIM forms and the proofs required for them are a joke. They are also easily faked.
Places like Dubai, Bangkok or Hong Kong sell working SIMs off the shelf anyway. What are we counting on? For our terrorists to have an aversion to faking Xerox copies, or to have no international friends? Can we let go of this nonsense?
Sure, the issues I mention are not the biggest problems of our country.
But they trouble, niggle, irritate and can be easily fixed. Also, if our nation doesn’t come across as having a basic level of common sense, it leaves a terrible impression on outsiders.
It is also plain dangerous to live with outdated processes. Safety procedures are often inconvenient. However, everything inconvenient doesn’t make us safe. It can just be stupid.
Yes, we may be able to live with stupidity, but that is no reason to continue with it. Whoever is in charge of the above or any other stupid procedures, please take steps to change them. Use your brains. Stop behaving like sheep, moving along in silence for decades.
We have had enough of India-stupid. It is time we had some India-smart. For now, rubber-stamp this article to show that you have read it.
Excerpted with permission from Making India Awesome by Chetan Bhagat, Rupa Publications.