It is the first week of January 2017 and the deadline to deposit old notes of Rs 500 and Rs 1,000 has gone long past. But the queues outside the offices of the Reserve Bank of India across the country show no sign of clearing up. Towards the end of December, the Narendra Modi government also came out with an ordinance that made possession or transaction of old currency illegal. The 50-day period from November 8 to December 30 saw frequent changes in rules and regulations, withdrawal and deposit limits. Even the relaxation to exchange invalid notes given to non-resident Indians and Indians who were abroad came at the last minute after a lot of confusion.

Initially, Prime Minister Modi in his November 8 speech had promised the citizens that they would be given adequate options even post-December 30.

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This explains why many say they feel cheated as they relied on the prime minister’s assurances that genuine cases will be considered even after the deadline. But why they chose to not use the 50-day period remains often unanswered.

A woman who got frustrated after failed attempts to exchange Rs 5,000 at the Reserve bank’s Delhi office for the past three days protested by stripping in front of the bank.

Our rounds at the Reserve Bank headquarters in Mumbai showed the situation was not any different as people were tense and frustrated. Around 50-60 people had gathered near the entrance. Most were not aware of the change in rule that only NRIs could exchange the invalid currency at the central bank’s branches post December 30. They were also angry over not being able to communicate with Reserve Bank officials for proper information.

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The officials appeared once in a while on the other side of the entrance and let the NRIs in while the rest were barred by security personnel. Some were also under the impression that people with a passport can exchange currencies and not aware of the clause of NRIs and Indians who were abroad during the 50 days. One shouted in anger, “Khali foreigner logon keliye, Indian keheke fayada kya hain?”

A notice outside the Reserve Bank of India office in Mumbai.

But as much as one feels empathy for those who are left with invalid notes, some of the reasons given for not exchanging the notes are quite strange. However, the fact that they came to exchange small amounts does show that most of them are genuine cases.

  1. Cow offering: A person from Powai came with Rs 2,500 with the money he collected from “gaay ka dabba” or the offerings given to cows, which are considered sacred.
  2. Money found inside a folded sari: A beautician from Bandra found Rs 20,000 kept inside a folded saree in her cupboard while cleaning her house on New Year.
  3. Piggy bank treasure: An architecture student from Saboo Siddik College, Byculla, said she found Rs 2,500 from her piggy bank when she opened it to gather money for her college picnic. When she approached Punjab National Bank, they asked her to go to the Reserve bank of India.
  4. Saved it from alcoholic son: Vitaya, a housewife from Thane, had come to deposit the pension amount of her mother-in-law. The latter hid an amount of Rs 7,000 in the demonetised notes from her alcoholic son, but could not find it until recently.
  5. Forgotten wedding gift: A couple from Marine Lines found an envelope with Rs 3,000, which was a blessing cover they received on their wedding in December 2015.
  6. Senior citizen’s memory failed her: A 78-year-old lady from Vapi came with her daughter to the Reserve Bank in Mumbai. Her daughter said that she was losing memory and had forgotten about the Rs 5,000 pension amount kept in the cupboard. Upon finding it, she travelled all the way from Vapi, Gujarat, to her daughter’s place in Central Mumbai.
  7. Money found under the bed: A senior citizen from Kurla had brought an amount of Rs 5,500, which he found under the bed of his wife, who is bedridden. He said he did not know that only NRIs can deposit money after December 30.

There were also people like two sisters who had come to exchange Rs 1,000 that they found recently, but were relaxed even if it could not be exchanged. However, the majority of the people we met were those who could not bear the loss of their hard-earned money.

Senior citizens stand in line in front of the Reserve Bank in Mumbai to deposit old currency notes.

Demonetising 86% of the notes in circulation was never going to be an easy job. And, in a country of 1.2 billion people, there will always be late comers. But considering that such a massive exercise was pushed to be completed within 50 days, maybe the government should consider some leniency and a fresh window with exchange limits for those who were left out in the process. After all, this was an exercise to flush out black money hoarders and not the economically deprived.

This article first appeared on BOOM.