On the agenda

Delhi weekend cultural calendar: Queen-Size at Gati Studio, theatre, music and more

There is a lot happening in the nation's capital over the next three days.

FRIDAY, MAY 12
ART Srishti Rana Menon at India Habitat Centre
The Delhi-based artist will present a show of abstract paintings titled Sublime Revelations. There is no entry fee. See the Facebook event page for more information.
When: Until Sunday May 14, from 10 am to 7.30 pm.
Where: Visual Arts Gallery, India Habitat Centre, Lodhi Road, near Airforce Bal Bharati School. Tel: 011 2468 2002.

PHOTOGRAPHY Serena Chopra at Bikaner House
Organised by Bangalore gallery Tasveer, Bhutan Echoes by Delhi-based photographer Serena Chopra comprises black and white images of everyday life in Bhutan. See the Facebook event page for more information.
When: Until Sunday, May 14. Open daily, from 10.30 am to 6.30 pm.
Where: Bikaner House, Pandara Road, India Gate.

ART A(void) at Gallery Espace
A(void) is an exhibition of mixed media works by artists Dilip Chobisa from Vadodara and Tanmoy Samanta, who lives between Delhi and Santiniketan. There is no entry fee. See the gallery’s Facebook page for more information.
When: Until Saturday, May 13, from 11 am to 7 pm.
Where: Gallery Espace, 16, Community Centre, New Friends Colony. Tel: 011 2692 2947.

PHOTOGRAPHY International Women Photographers Awards at Alliance Francaise
A show of photographs by 11 women photographers from around the world, who were finalists at this award organised by the International Women Photographers Awards Association. There is no entry fee. See the Facebook event page or here for more information.
When: Friday, May 12 to Thursday, May 25. Open Monday to Saturday, from 11 am to 8 pm; Sunday, closed.
Where: Alliance Francaise, 72 Lodhi Estate. Tel: 011 4350 0200.

FILM Summer Days with Coo at The Japan Foundation
Keiichi Hara’s 2007 animated film Summer Days with Coo is about a young boy named Kochi, who befriends a water spirit. The Japanese film will be screened with English subtitles. There is no entry fee. See here for more information.
When: Friday, May 12 at 6.30 pm.
Where: The Japan Foundation, 5A, Ring Road, Lajpat Nagar IV. Tel: 011 2644 2967.

POETRY Pritish Nandy at India Habitat Centre
Mumbai-residing journalist and film producer Pritish Nandy will read from Bengali poet Bhaskar Chakrabarti’s book of poems Things That Happen and Other Poems, which was recently translated into English by Arunava Sinha. There is no entry fee.
When: Friday, May 12 at 7 pm.
Where: Amaltas Hall, India Habitat Centre, Lodhi Road, near Airforce Bal Bharati School. Tel: 011 2468 2002.

FILM The Tiger Who Crossed the Line at India Habitat Centre
Directed by Delhi-based filmmaker Krishnendu Bose, this National Award-winning documentary is about humans encroaching on forest corridors, leading to constant conflicts between men and animals. The screening will be followed by a discussion with the filmmaker. There is no entry fee.
When: Friday, May 12 at 7 pm.
Where: Gulmohar Hall, India Habitat Centre, Lodhi Road, near Airforce Bal Bharati School. Tel: 011 2468 2002.

COMEDY Best in Stand-Up with Nishant Suri + Raghav Mandava + Siddharth Dudeja at Canvas Laugh Club
Comedians Nishant Suri and Raghav Mandava from Delhi and Siddharth Dudeja from Mumbai will perform. Tickets priced at Rs 500 per person are being sold on Bookmyshow.com.
When: Friday, May 12 and Saturday, May 13 at 7.30 pm and 9.30 pm and Sunday, May 14 at 7.30 pm.
Where: Canvas Laugh Club, The People and Co. Premises No. 5, Building No. 8, Tower B, Cyber City, Gurgaon. Tel: 0124 414 1000.

MUSIC Bollyjazz at Depot48The Delhi ensemble led by vocalist-guitarist Nikhil Mawkin will play jazz interpretations of Bollywood classics. There is no entry fee. See the Facebook event page for more information.
When: Friday, May 12 at 9 pm.
Where: Depot48, N3, Second Floor, N Block Market, Greater Kailash I. Tel: 011 4508 1948.

MUSIC Neon Skies at Nowhere Terrace Brewpub Cafe

Delhi-based funk band Neon Skies will perform. There is no entry fee. See the Facebook event page for more information.
When: Friday, May 12 at 9 pm.
Where: Nowhere Terrace Brewpub Cafe, Second Floor Crosspoint Mall, opposite Galleria, DLF Phase IV, Gurgaon. Tel: 92050 50770.

MUSIC Time Wise at The Piano Man Jazz Club and Depot48
The experimental jazz fusion band from Ahmedabad will perform at two venues this weekend: The Piano Man Jazz Club on Friday and Depot48 on Saturday. There is no entry fee for the The Piano Man Jazz Club gig; the entry fee for the Depot48 show is Rs 200 per person. See the Facebook event pages here and here for more information.
When: Friday, May 12 at 9 pm and Saturday, May 13 at 9 pm.
Where: The Piano Man Jazz Club, B 6-7/22, Safdarjung Enclave Market. Tel: 011 4131 5181. Depot48, N3, Second Floor, N Block Market, Greater Kailash I. Tel: 011 4508 1948.

MUSIC Sanjeeta + Rhythm at La Bodega
City-based musicians, vocalist Sanjeeta Bhattacharya and pianist Rythem Bansal, will present a jazz and bossa nova set. There is no entry fee. See the Facebook event page for more information.
When: Friday, May 12 at 9 pm.
Where: La Bodega, First Floor, 29-B Middle Lane, Khan Market. Tel: 011 4310 5777.

MUSIC Skip + DVG at Raasta
Delhi-based hip-hop and trap DJs Skip aka Rupesh Pant and DVG aka Devang Seth will each play a set. There is no entry fee. See the Facebook event page for more information.
When: Friday, May 12 at 9 pm.
Where: Raasta, First Floor, 30-A Hauz Khas Village. Tel: 011 4062 3028.

SATURDAY, MAY 13
ECO WORKSHOP Free Hot Water at Farm 8
At this workshop, participants will learn to make solar water heaters with old plastic bottles, juice cartons and pipes. There is no fee for children above the age of five accompanied by two adults. Tickets priced at Rs 750 per child (unaccompanied by adults) and Rs 1,500 per adult are being sold on Insider.in.
When: Saturday, May 13 at 8.30 am.
Where: Farm 8, Aya Nagar, Phase 5, Main Entrance Road.

FITNESS Intro to Aerial Silks at Delhi Roc

An introductory workshop on the performance and fitness practice of aerial silk. Tickets priced at Rs 1,000 per person are being sold here. See the Facebook event page for more information.
When: Saturday, May 13 at 11.30 am.
Where: Delhi Rock, Nanaksar Gurudwara Compound, opposite M-39, Greater Kailash II. Tel: 011 4658 8444.

FOOD & DRINK WORKSHOP Pretty Bakes Class with Khannas at Rail Vihar
At this workshop organised by food blog Commeat, mother-daughter duo, Alka Khanna and Isha Khanna, will teach participants to make a variety of baked treats such as almond chocolate chip cake, banana walnut cake and carrot cake. Tickets priced at Rs 2,500 per person are being sold on Insider.in. See the Facebook event page for more information.
When: Saturday, May 13 at 12.30 pm.
Where: Rail Vihar, Sector 56, Gurgaon.

ART WORKSHOP Paint & Vineyard at The Piano Man Jazz Club
At this painting workshop organised by Delhi gallery Kohlart, participants will be shown how to create an untitled painting of a seated woman by M. F. Husain. The registration fee of Rs 3,000 per person covers the cost of art supplies and entitles attendees to wine and pizza. See the Facebook event page for more information.
When: Saturday, May 13, from 2.30 pm to 5.30 pm.
Where: The Piano Man Jazz Club, Ground Floor, B6-7/22, Safdarjung Enclave Market, opposite Deer Park, Safdarjung. Tel: 011 3310 6260.

ART WORKSHOP Abstract Fluid Acrylic Art Workshop at AntiSocial
Delhi-based organisation Ptah, which promotes arts and crafts, will conduct a workshop on painting with runny acrylic colours. Tickets priced at Rs 1,500 per person (inclusive of material and refreshments) are being sold here. See the Facebook event page for more information.
When: Saturday, May 13, from 4 pm to 7 pm.
Where: AntiSocial, Third Floor, 9A and 12 Hauz Khas Village. Tel: 78386 52039.

ART Tara Kelton and Avinash Veeraraghavan at Gallery Ske

The two Bangalore-based artists will present a series of works ranging from pieces done in wood and aluminium to video installations in a show tiled Variety. For more information, see the Facebook event page.
When: Saturday, May 13 at 6 pm (preview). Until Saturday, June 24. Open Tuesday to Saturday, from 11 am to 7 pm; Sunday, by appointment; Monday, closed.
Where: Gallery Ske, A-4 Green Avenue Street Off Green Avenue, Mall Road, Vasant Kunj. Tel: 011 6565 2724.

BOOKS A Clockwork Orange at Coffee Home
Readers’ Break, an organisation that holds weekly book discussions, will conduct a session on Anthony Burgess’s 1962 novel A Clockwork Orange. Participants are encouraged to bring their own copies of the book. There is no entry fee. See the Facebook event page for more information.
When: Saturday, May 13 at 6.30 pm.
Where: Coffee Home, Baba Kharak Singh Marg, Connaught Place. Tel: 011 2336 8108.

THEATRE Ande ke Chhilke + Do Behnein at Kalasthali
Two Hindi plays will be staged. In writer Mohan Rakesh’s one-act drama Ande ke Chhilke directed by Ashutosh Shelat, the younger members of a family must eat eggs in secret for fear of their vegetarian mother finding out. Directed by Saurav Padhi, Do Behnein is based on Munshi Premchand’s story of the same name about two temperamentally opposed sisters who live together. Tickets priced at Rs 220 per person are being sold on Insider.in.
When: Saturday, May 13 and Sunday, May 14 at 7.30 pm.
Where: Kalasthali, Rezang La Marg, G Block, Palam Vihar, Sector 1, Gurgaon.

MUSIC Saahil & Ipshita at Nowhere Terrace Brewpub Cafe

The Delhi-based duo Saahil Kapoor and Ipshita Bali, who sing English and Hindi rock and pop songs, will perform. There is no entry fee. See the Facebook event page for more information.
When: Saturday, May 13 at 9 pm.
Where: Nowhere Terrace Brewpub Cafe, Crosspoint Mall, Second Floor, DLF Phase IV, Gurgaon. Tel: 92050 50770.

MUSIC Senor Elefante at The Piano Man Jazz Club
Delhi-based vocalist and guitarist Senor Elefante aka Nikhil Mawkin will perform. There is no entry fee. See the Facebook event page for more information.
When: Saturday, May 13 at 9 pm.
Where: The Piano Man Jazz Club, B 6-7/22, Safdarjung Enclave Market. Tel: 011 4131 5181.

MUSIC Sensient at Kitty Su
Progressive trance DJ Tim Larner aka Sensient from Melbourne will man the decks. Tickets priced at Rs 500 per person for women and Rs 1,500 per person for men and per couple (of any gender) are being sold on Kittysu.com. See the Facebook event page for more information.
When: Saturday, May 13 at 10 pm.
Where: Kitty Su, The Lalit, Barakhamba Lane, Connaught Place. Tel: 1800 11 6777.

SUNDAY, MAY 14
FOOD & DRINK The Chocotella Fest at The Nest
Nutella is the star of this food festival at which goodies made using the hazelnut spread will be sold such as Nutella waffles, doughnuts, cakes, shakes, truffles and ice cream. There is no entry fee. See the Facebook event page for more information.
When: Sunday May 14, from noon to 10 pm.
Where: The Nest, Qutab Golf Course, Aurobindo Marg, Lado Sarai. Tel: 98112 23397.

FOOD & DRINK Greek Odyssey with Ruchira Hoon at Kalu Sarai
Home chef Ruchira Hoon will serve up a spread of Greek cuisine at this lunch organised by food blog Commeat. The menu includes eggplant moussaka; lamb pastitsio; watermelon, mint and feta salad and spanakopita. Tickets priced at Rs 1,500 per person are being sold on Insider.in. See the Facebook event page for more information.
When: Sunday, May 14 at 12.30 pm.
Where: Azad Apartments, Vijay Mandal Enclave, Kalu Sarai.

THEATRE Beewion ka Madarsa at L.T.G. Auditorium
In director Kailash Joshii’s Hindi play, Beewion ka Madarsa, 60-year-old Nawab Asif Baig, who owns a school for girls wants to marry one of his young students. She’d rather marry the nawab’s servant. Tickets priced at Rs 100, Rs 200, Rs 300, Rs 400 and Rs 500 per person are being sold on Bookmyshow.com.
When: Sunday, May 14 at 4 pm.
Where: L.T.G. Auditorium, Mandi House, 1 Copernicus Marg, opposite Doordarshan Bhavan, Connaught Place. Tel: 011 2338 9713.

THEATRE Buddha Mar Gaya at L.T.G. Auditorium

In this Hindi comedy directed by Dinesh Ahlawat, old man Chhakori is so attached to his farm, he haunts it as a ghost upon his death. Tickets priced at Rs 100, Rs 200, Rs 300 and Rs 500 per person are being sold on Bookmyshow.com.
When: Sunday, May 14 at 7 pm.

Where: L.T.G. Auditorium, Mandi House, 1 Copernicus Marg, opposite Doordarshan Bhavan, Connaught Place. Tel: 011 2338 9713.

DANCE Queen-Size at Gati Studio
Directed by Delhi-based dancer Mandeep Raikhy, Queen-Size, conceived as a response to Section 377 of the Indian Penal Code, is a piece of choreography about two intimate men. Tickets priced at Rs 200 per person are being sold on Bookmyshow.com.
When: Sunday, May 14 at 7 pm, 7.45 pm and 8.30 pm.
Where: Gati Studio, S-17, Khirki Extension, opposite Select City Walk Mall. Tel: 011 6462 5766.

THEATRE Chakravyuh at Kamani Auditorium
Nitish Bharadwaj, who played Krishna in B. R. Chopra’s TV series Mahabharata, will play the same character in writer and director Atul Satya Koushik’s play on the chapter of the epic that deals with the entrapment of Abhimanyu on the thirteenth day of the battle. Tickets priced at Rs 200, Rs 400, Rs 500, Rs 750, Rs 1,000, Rs 1,250 and Rs 1,500 per person are being sold on Bookmyshow.com.
When: Sunday, May 14 at 7 pm.

Where: Kamani Auditorium, Copernicus Marg, Janpath. Tel: 011 4350 3352.

THEATRE Man Disposes, God Proposes at Alliance Francaise
Director Saleem Shah’s English adaptation of British playwright and lawyer John Mortimer’s drama The Dock Brief centres around Himaqat Qureshi, who has been charged with the murder of his wife. He’s sure to be proven guilty until lawyer Kamal Kanth Tripathi comes along. Tickets priced at Rs 300, Rs 400 and Rs 500 per person are being sold on Bookmyshow.com.
When: Sunday, May 14 at 7.30 pm.
Where: Alliance Francaise, 72 Lodhi Estate. Tel: 011 4350 0200.

COMEDY Aakash Gupta at Akshara Theatre
The Delhi-based comedian will test new material at this gig titled The Half Fried Show. Tickets priced at Rs 200 per person are being sold on Bookmyshow.com.
When: Sunday, May 14 at 8 pm.
Where: Akshara Theatre, Baba Kharak Singh Marg, near Ram Manohar Lohia Hospital. Tel: 011 2374 2083.

MUSIC Shorthand at Depot48
The Delhi-based multi-genre band, which plays funk, progressive rock, jazz and blues, will perform. The entry fee is Rs 150 per person. See the Facebook event page for more information.
When: Sunday, May 14 at 9 pm.
Where: Depot48, N3, Second Floor, N Block Market, Greater Kailash I. Tel: 011 4508 1948.

ONGOING
ART Hangar for the Passerby at Kiran Nadar Museum of ArtA group show of artworks such as photographs, sculptures and paintings by lensmen Pablo Bartholomew, Ram Rahman and Richard Batholomew; sculptor L. N. Tallur; painters Haku Shah and K. G. Subramanyan; and multi-media artists Raqs Media Collective. There is no entry fee. See here for more details.
When: Until Wednesday, November 15. Open Tuesday to Sunday, from 10.30 am to 6.30 pm; Monday, closed.
Where: Kiran Nadar Museum of Art, Plot No. 3 A, Sector 126, Noida.

ART Stretched Terrains at Kiran Nadar Museum of Art
Stretched Terrains comprises a string of interconnected yet independent exhibitions such as ‘Yatra: The Rooted Nomad’ by M. F. Husain; ‘The Black Sun’ by S. H. Raza; and ‘Man Grinding his Teeth’ by F. N. Souza. For more information, see here.
When: Until Sunday, July 30. Open Tuesday to Sunday, from 10.30 am to 6.30 pm; Monday, closed.
Where: Kiran Nadar Museum of Art, 145, DLF South Court Mall, Saket. Tel: 011 4916 0000.

ART Ananda Moy Banerji at Lalit Kala Akademi
Artist Ananda Moy Banerji, who lives in Ghaziabad, is exhibiting a solo show of paintings titled Human Landscape: Multiple Encounters. There is no entry fee.
When: Until Tuesday, May 16, from 11 am to 7 pm.
Where: Lalit Kala Akademi, Rabindra Bhavan, 35 Ferozeshah Road. Tel: 011 2300 9200.

These recommendations have been compiled by The Daily Pao.

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What hospitals can do to drive entrepreneurship and enhance patient experience

Hospitals can perform better by partnering with entrepreneurs and encouraging a culture of intrapreneurship focused on customer centricity.

At the Emory University Hospital in Atlanta, visitors don’t have to worry about navigating their way across the complex hospital premises. All they need to do is download wayfinding tools from the installed digital signage onto their smartphone and get step by step directions. Other hospitals have digital signage in surgical waiting rooms that share surgery updates with the anxious families waiting outside, or offer general information to visitors in waiting rooms. Many others use digital registration tools to reduce check-in time or have Smart TVs in patient rooms that serve educational and anxiety alleviating content.

Most of these tech enabled solutions have emerged as hospitals look for better ways to enhance patient experience – one of the top criteria in evaluating hospital performance. Patient experience accounts for 25% of a hospital’s Value-Based Purchasing (VBP) score as per the US government’s Centres for Medicare and Mediaid Services (CMS) programme. As a Mckinsey report says, hospitals need to break down a patient’s journey into various aspects, clinical and non-clinical, and seek ways of improving every touch point in the journey. As hospitals also need to focus on delivering quality healthcare, they are increasingly collaborating with entrepreneurs who offer such patient centric solutions or encouraging innovative intrapreneurship within the organization.

At the Hospital Leadership Summit hosted by Abbott, some of the speakers from diverse industry backgrounds brought up the role of entrepreneurship in order to deliver on patient experience.

Getting the best from collaborations

Speakers such as Dr Naresh Trehan, Chairman and Managing Director - Medanta Hospitals, and Meena Ganesh, CEO and MD - Portea Medical, who spoke at the panel discussion on “Are we fit for the world of new consumers?”, highlighted the importance of collaborating with entrepreneurs to fill the gaps in the patient experience eco system. As Dr Trehan says, “As healthcare service providers we are too steeped in our own work. So even though we may realize there are gaps in customer experience delivery, we don’t want to get distracted from our core job, which is healthcare delivery. We would rather leave the job of filling those gaps to an outsider who can do it well.”

Meena Ganesh shares a similar view when she says that entrepreneurs offer an outsider’s fresh perspective on the existing gaps in healthcare. They are therefore better equipped to offer disruptive technology solutions that put the customer right at the center. Her own venture, Portea Medical, was born out of a need in the hitherto unaddressed area of patient experience – quality home care.

There are enough examples of hospitals that have gained significantly by partnering with or investing in such ventures. For example, the Children’s Medical Centre in Dallas actively invests in tech startups to offer better care to its patients. One such startup produces sensors smaller than a grain of sand, that can be embedded in pills to alert caregivers if a medication has been taken or not. Another app delivers care givers at customers’ door step for check-ups. Providence St Joseph’s Health, that has medical centres across the U.S., has invested in a range of startups that address different patient needs – from patient feedback and wearable monitoring devices to remote video interpretation and surgical blood loss monitoring. UNC Hospital in North Carolina uses a change management platform developed by a startup in order to improve patient experience at its Emergency and Dermatology departments. The platform essentially comes with a friendly and non-intrusive way to gather patient feedback.

When intrapreneurship can lead to patient centric innovation

Hospitals can also encourage a culture of intrapreneurship within the organization. According to Meena Ganesh, this would mean building a ‘listening organization’ because as she says, listening and being open to new ideas leads to innovation. Santosh Desai, MD& CEO - Future Brands Ltd, who was also part of the panel discussion, feels that most innovations are a result of looking at “large cultural shifts, outside the frame of narrow business”. So hospitals will need to encourage enterprising professionals in the organization to observe behavior trends as part of the ideation process. Also, as Dr Ram Narain, Executive Director, Kokilaben Dhirubhai Ambani Hospital, points out, they will need to tell the employees who have the potential to drive innovative initiatives, “Do not fail, but if you fail, we still back you.” Innovative companies such as Google actively follow this practice, allowing employees to pick projects they are passionate about and work on them to deliver fresh solutions.

Realizing the need to encourage new ideas among employees to enhance patient experience, many healthcare enterprises are instituting innovative strategies. Henry Ford System, for example, began a system of rewarding great employee ideas. One internal contest was around clinical applications for wearable technology. The incentive was particularly attractive – a cash prize of $ 10,000 to the winners. Not surprisingly, the employees came up with some very innovative ideas that included: a system to record mobility of acute care patients through wearable trackers, health reminder system for elderly patients and mobile game interface with activity trackers to encourage children towards exercising. The employees admitted later that the exercise was so interesting that they would have participated in it even without a cash prize incentive.

Another example is Penn Medicine in Philadelphia which launched an ‘innovation tournament’ across the organization as part of its efforts to improve patient care. Participants worked with professors from Wharton Business School to prepare for the ideas challenge. More than 1,750 ideas were submitted by 1,400 participants, out of which 10 were selected. The focus was on getting ideas around the front end and some of the submitted ideas included:

  • Check-out management: Exclusive waiting rooms with TV, Internet and other facilities for patients waiting to be discharged so as to reduce space congestion and make their waiting time more comfortable.
  • Space for emotional privacy: An exclusive and friendly space for individuals and families to mourn the loss of dear ones in private.
  • Online patient organizer: A web based app that helps first time patients prepare better for their appointment by providing check lists for documents, medicines, etc to be carried and giving information regarding the hospital navigation, the consulting doctor etc.
  • Help for non-English speakers: Iconography cards to help non-English speaking patients express themselves and seek help in case of emergencies or other situations.

As Arlen Meyers, MD, President and CEO of the Society of Physician Entrepreneurs, says in a report, although many good ideas come from the front line, physicians must also be encouraged to think innovatively about patient experience. An academic study also builds a strong case to encourage intrapreneurship among nurses. Given they comprise a large part of the front-line staff for healthcare delivery, nurses should also be given the freedom to create and design innovative systems for improving patient experience.

According to a Harvard Business Review article quoted in a university study, employees who have the potential to be intrapreneurs, show some marked characteristics. These include a sense of ownership, perseverance, emotional intelligence and the ability to look at the big picture along with the desire, and ideas, to improve it. But trust and support of the management is essential to bringing out and taking the ideas forward.

Creating an environment conducive to innovation is the first step to bringing about innovation-driven outcomes. These were just some of the insights on healthcare management gleaned from the Hospital Leadership Summit hosted by Abbott. In over 150 countries, Abbott, which is among the top 100 global innovator companies, is working with hospitals and healthcare professionals to improve the quality of health services.

To read more content on best practices for hospital leaders, visit Abbott’s Bringing Health to Life portal here.

This article was produced on behalf of Abbott by the Scroll.in marketing team and not by the Scroll.in editorial staff.