After about 40 hours researching 95 different models and testing seven of the most promising, we’re sure that the HP OfficeJet 8720 All-in-One Printer is still the best all-in-one printer for most homes and home offices. If you need a machine that is easy to set up, won’t break the bank with costly ink, prints from and scans to any of your devices and can power through big duplex printing jobs, crank out copies at a rapid clip and even produce a frame-worthy photo print, this is the one you should get. Its print quality is excellent for an inkjet AIO, scans look great and it’s a solid overall value at a very reasonable price.
That said, here’s a disclaimer. The printers we recommend, like most printers these days, all do a fine job printing. But all printers – even our picks – are disappointing in some way, particularly those that try to be everything for everyone. Their interfaces are more antiquated than even the most basic mobile devices, network weirdnesses can interrupt your jobs and they jam.
In a field full of obstinate alternatives, the OfficeJet Pro 8720 is a breeze to set up. Once you get it going, it’s also affordable to operate. If you think you’ll print a lot of photos, the 8720 is also eligible for HP’s Instant Ink programme, which brings the cost of colour pages down. (We don’t recommend the programme for most users though, since it also brings the cost of monochrome pages up to the same level.) And yes, if you need to fax, the 8720 can do that, too.
The HP OfficeJet 8710 is surprisingly full-featured for the price, though black-and-white printing costs slightly more per page than with the 8720 because the 8710 can’t use HP’s largest black ink cartridge. Compared to the 8720, it has a less conveniently placed output tray, a smaller LCD touchscreen and scanner glass that can only accommodate up to letter-sized documents. It’s a little slower and less robustly built than its big brother, but if you’re not a high-volume user, you’ll hardly notice. At its usual price point, it’s a great value, offering speedy duplex printing and scanning, photo printing, fax capability and HP’s trademark easy user interface.
If printing is a vital part of your daily grind, you should be willing to pay for a more full-featured model. High-volume users who print and scan most days (upwards of 1,000 pages a month), particularly in a small business setting, would be better served by a colour laser AIO like the HP Colour LaserJet Pro M477fdw. It prints and scans faster and more easily than its OfficeJet relatives, and it includes robust admin settings for a multi-user environment. We don’t think it’s necessary for most homes or even the average home office. But if you run a business with modest printing and paper-handling needs, or if you’ve grown exasperated with your inkjet AIO’s failings, the M477fdw should hit the sweet spot.
Who should get this
To figure out if an all-in-one is right for you, ask yourself a few questions:
- Do you need to print often but not all day every day? If so, perfect. But if you print all the time, consider looking for an enterprise-grade machine.
- How often do you scan? If you scan more than a few times a month, it’s probably worth having your own machine, but if not you can look for a print-only machine.
- Do you scan multiple pages at a time, or just a page here and there? If it’s the former, you’re on the right track. Otherwise, a cheaper model with a flatbed scanner might be more your speed.
- Do you frequently print in colour, or want to print glossy photos? If so, great. But if you don’t, a black-and-white AIO might save you some money.
As the questions above suggest, colour inkjet AIOs aren’t the best choice for everyone. If you absolutely need to have your own machine but don’t often scan or copy and don’t need to print in colour, monochrome laser printers are almost always a better choice for irregular usage. Inkjets can dry out and clog if they sit idle for a week or more (give or take) between uses – to get them running again, you need to run cleaning cycles that waste ink and drive up your cost per page. Laser printers, on the other hand, can be left unused for weeks or months on end with no downside. (If you do need to scan and copy and don’t mind paying a little more for laser reliability, we also have recommendations for monochrome and colour laser AIOs.)
And if print and scan quality are of the utmost importance to you, an AIO probably won’t cut it. We have recommendations for photo printers and document scanners if you need better performance for those specific tasks.
In 2016, we told you that all-in-one printers were still a mess. That still remains true, though some manufacturers have come up with cost-saving ink subscription services that take the pain out of keeping printers topped up. Wireless connections can still be flaky, but in our experience, the remaining glitches seem to spring more from poor documentation and user error at least as often as faulty hardware or firmware. Mobile printing apps also continue to improve, reflecting a general trend toward using smartphones over PCs.
Despite ongoing quality concerns, AIOs remain popular because they’re a one-stop shop for home document production needs. A midrange inkjet AIO makes a lot of sense for anyone who prints or copies 100 to 500 pages a month (give or take), scans documents from time to time and maybe even needs to fax on occasion. (Colour laser AIOs have come down in price since we started covering this category, but in general they remain far more expensive than inkjets.) Though AIOs are jacks of all trades and masters of none, they also represent the most economical way to address all of those needs.
How we picked
We set out to find a printer with all the essential features for home and home-office use that won’t cost you an arm and a leg. The perfect AIO is probably an inkjet, as lasers are still too expensive for most people. It should feature an automatic document feeder that can do automatic duplex scanning and copying. It should also feature a flatbed scanner and be relatively easy to set up. Ink for black-and-white prints shouldn’t cost too much per page. Any printer being sold now should support common mobile-printing standards (like Google Cloud Print and Apple AirPrint) and should offer convenient apps for printing from and scanning to mobile devices. Two-sided (duplex) printing is also a must-have, and if the AIO can print both sides in a single pass, all the better. It’s also nice to have a secondary or bypass paper tray so you can use different paper types and sizes without having to remove and replace your regular paper.
Putting all of these traits together, we narrowed a pool of 95 all-in-one printers from all the major manufacturers (Brother, Canon, Dell, Epson, HP and Lexmark) down to 20 eligible models.
Next we looked at prices, analysing what you need to spend to get the best features and when spending more money stops adding value for the average buyer. This helped us narrow the field to just nine machines.
We then consulted expert reviews, examined customer ratings and relied on the experience we’ve gathered through previous rounds of testing to narrow the pool. We also eliminated models nearing the end of their production life, since it will become harder to find them (and their supplies) for sale in coming months. That left us with the two most promising candidates: the HP OfficeJet Pro 8720 (our reigning pick) and the Canon Maxify MB5120.
How we tested
To make sure we accounted for all kinds of users, we tested these printers under as many conditions as possible. We set them up using Windows and Mac computers, as well as Android and iOS phones. We positioned them pretty far from the router to test the strength and reliability of their Wi-Fi connection and did most of our testing wirelessly, since that’s how most people print these days. (Still, we did print via USB, where available, to make sure that worked.)
Since setup is often the most frustrating and difficult part of printer ownership, we were especially critical of installer packages, print-and-scan software, connectivity issues and the quality of mobile apps. We ran through just about every option available on the printers’ control panels to seek out any show-stopping firmware flaws and pain points that might emerge through extended use.
We were more critical of these issues because the truth is that most printers print just fine – it’s getting the print job to start that’s the hard part. But of course some printers do print (and scan) better than others. We printed a variety of text and graphics-heavy documents to assess print quality and speed. We also tested the inkjet printers for photo quality. Finally, we scanned the documents we printed to test each machine’s ability to capture the fine details of each kind of print.
Paper handling is important, too, so we ran large print jobs to check for jams and slowdowns caused by overtaxed onboard memory. We scanned those large documents via automatic document feeder to make sure each machine grabbed a single sheet each time and didn’t crumple or skew the results while pulling sheets through.
As we lived with and used the printers, we kept our eyes on other stuff that we didn’t formally test, like build quality, noise and warm-up times. We checked each machine for firmware updates (they all needed them out of the box) and made sure they could be applied over Wi-Fi. We listened for annoying noises that would wake us up in the night. In short, we decided whether we’d want these machines to become part of our family.
Our pick: HP OfficeJet Pro 8720
The HP OfficeJet Pro 8720 All-in-One Printer does virtually everything you could want from an AIO, usually without any hiccups. It’s simple to set up and operate from your computer, phone, tablet or the printer control panel. Print costs are reasonable, and your documents come out more quickly than they would from almost any other inkjet. Most laser printers will produce sharper text, but print quality is excellent for this type of machine. It even produces frame-worthy glossy photos, and scans look fine too. We have no complaints about the build quality.
Setup is one place where the OfficeJet Pro 8720 stands out, which is great since it’s usually one of the most vexing hurdles for a new printer owner. To get the 8720 up and running, you simply visit 123.hp.com, enter the product name and hit download to acquire HP’s EasyStart installer. The installer walks you through getting the AIO connected, registered and working with your computer, usually in around 10 minutes or less. It’s smooth and modern enough that it makes Canon’s similar but far less user-friendly installer feel decidedly last-generation. From your smartphone, you can download the HP Smart app (Android and iOS) and add the printer in just a couple of steps. It’s totally painless.
Ink costs remain a thorn in the side of inkjet owners, but the OfficeJet Pro 8720 delivers prints at a reasonable per-page price. Overall, the 8720 is a little more expensive to operate than some Brother models but cheaper than most Epson and Canon competitors. Theoretically, it’s also cheaper than prints from monochrome laser printers, though since they don’t waste toner on cleaning, you may actually get better value from a laser machine. Unlike some other inkjets, the OfficeJet Pro 8720 lets you replace cyan, magenta and yellow cartridges separately, so you don’t have to toss the remaining ink in the other two colours if one gets tapped out.
HP’s Instant Ink programme is unique in the printer field and a serious value when applied to less expensive, photo-oriented printers like the Envy series. However, it’s not as good of a value for most 8720 owners, since this printer’s per-print cost is already quite low (especially for text output). For 8720 owners, signing up for Instant Ink makes colour prints and photo prints substantially cheaper, but it also more than doubles the price for everyday monochrome print jobs like recipes, school papers, and tax forms. The 8720’s setup process will prompt you to choose whether to sign up for Instant Ink, so consider your needs before saying yes or no. (You can also change your mind within seven days of initial setup and still claim any promotional offers.)
Using the OfficeJet Pro 8720 on a day-to-day basis was a stress-free experience. After installing drivers and setting the printer up on our mobile devices, we didn’t hit any snags when it came to connectivity. If you don’t want to print or scan through the system dialog in Windows or macOS, you can use the HP Smart software suite, which works well enough. It also lets you check ink levels, order replacement cartridges, adjust some settings remotely, and access the printer’s embedded web server page – a remote, web-based control panel designed for power users. The intuitive software uses modern, consistent design and language across all platforms (including mobile apps). It’s a significant improvement over the command-centre apps employed by other printer manufacturers, where a central app launches a confusing armada of specialised sub-apps. In HP’s all-in-one approach, few functions are more than a single click away.
Most midrange printers print well, and the OfficeJet Pro 8720 is no exception. Its text output is dark and sharp down to about four points, and the printer also produces vibrant, crisp graphics. Compared to more expensive laser printers, the 8720’s colour graphics are punchier and small text is just as readable, if not quite as sharp under a microscope. For most users, there will be no discernible difference. Photos come out surprisingly well, too – certainly good enough to grace your fridge or go in a frame on your desk. Unless you’re a serious hobbyist or a professional photographer, there’s probably no need to invest in a separate photo printer. (But if you are one of those people, we have recommendations for you, too.)
When it comes time to print large documents, the OfficeJet Pro 8720 can tear through them at a rapid clip. The machine is rated for print speeds of 24 pages per minute in black and white and 20 ppm in colour, and while we never got quite that pace out of it, it’s plenty fast. In testing (via Wi-Fi), we recorded speeds of around 13 ppm with single-sided text documents, or 6.5 ppm with double-sided colour. The Canon Maxify MB5120 that we also tested has similar stated print speeds and produced similar real-world results. We typically disregard advertised print speeds because they’re never very accurate and all printers in this class are fast enough for average at-home use. That said, if you want to see more detailed speed comparisons, sites like Computer Shopper, Consumer Reports (subscription required), PCMag, and Tom’s Guide do very good work cataloguing all the lab-derived stats. If speed is especially important to you, consider upgrading to a laser all-in-one – those machines routinely reach (or at least get much closer to) their impressive stated print speeds.
Scanning speed was similarly impressive. We tested the 8720 using the automatic document feeder to scan multi-page documents and recorded a rate of about nine page sides per minute. We think that’s plenty quick enough for home use and most home offices, but if you have more demanding needs, you should consider a machine that can handle single-pass duplex scanning, like our laser upgrade pick. The 50-sheet automatic document feeder on the OfficeJet Pro 8720 can scan or copy both sides of a sheet, but it does so in two automated passes – though not as good as single-pass duplex, it’s a handy feature at this price point. Photos scanned using the flatbed scanner glass looked great, with vibrant colours and sharp details thanks to a 1200 dpi max resolution.
We had no real issues with the OfficeJet Pro 8720’s paper handling. It stumbled only once during our testing, when it grabbed two sheets at the same time when the paper tray was almost empty. (We’ve seen that flaw in other printers.) With that exception noted, the machine reliably pulled in one sheet at a time, and the rollers in the main tray had no issue when it was almost empty or slightly overfilled. The 250-sheet tray is standard for an AIO at this price, and it’s able to handle everything from legal paper to envelopes in addition to regular letter paper. If you want to print with card stock or glossy photo paper, you can choose those options when you put them in the tray – a prompt will appear on the control panel each time you close the tray, asking you for the paper size and type. Unfortunately, unlike some higher-end models, the OfficeJet Pro 8720 has no secondary input for odd-size media, so you’ll have to remove your letter paper if you want to print on labels, envelopes or photo paper.
On top of its printing, scanning, and copying chops, this model has some useful design touches that competitors can’t claim. Like higher-end printers (including many laser AIOs), it outputs print and copy jobs behind the large 4.3-inch colour control panel – other printers in this class tend to use a fold-out arm that leaves printed pages vulnerable to being brushed off and onto the floor. The capacitive touch panel is bright and easy to use, with smartphone-style icons and swipe controls. Rivals make do with less-responsive resistive screens, which are often smaller and tougher to use. The control panel is also feature-rich, letting you do almost everything using just the touchscreen. That includes scanning to email, accessing network drives and tapping into cloud storage services.
Flaws but not dealbreakers
The OfficeJet Pro 8720 is a really big printer. It will colonise your desk with its 19.7-by-20.9-by-13.4-inch footprint and make it creak under its 33-pound weight. It’s still smaller than laser AIOs like the HP Colour LaserJet Pro M477fdw, but it’s bigger and heavier than our budget pick, the OfficeJet Pro 8710. Of course, much of that weight is down to the robust materials used in the printer’s construction, and its size is due in large part to the ergonomic design choices made by HP. Nothing comes for free.
If you’re hoping to make 11-by-17-inch tabloid prints, you’re going to have to look for a different printer. This one can only handle up to legal-size paper, and it lacks a bypass feed for odd-size media and envelopes. Movable guides in the main paper tray help you print those odd jobs, but if you need to do that all the time, it’s going to be a hassle to switch out the plain letter paper every time. To sidestep the issue, you can buy a second 250-sheet input drawer directly from HP (doubling the printer’s capacity and adding 3.4 inches to its height) and use it as a dedicated bypass tray. Alternatively, you could step up to the OfficeJet Pro 8740, which comes standard with the second tray along with several other power user–oriented options, but it’ll cost you more.
Like most AIOs at this level, the 8720 includes a front USB port that accepts thumb drives, so you can start a print job without having to connect via Wi-Fi. Unfortunately, it can only be used to print photos – not PDFs or Word files. This is because the printer lacks PostScript emulation, which is required to translate those files into a printable document. To get that capability, you have to step up to the OfficeJet Pro 8730 or 8740. But this limitation applies exclusively to the front USB port – the 8720 will happily print PDFs and Word documents if you send them from your phone, tablet or computer.
Since we first picked the OfficeJet Pro 8720 back in 2016, we’ve received plenty of feedback from readers who have purchased the printer and run into problems. These have ranged from total hardware failure to paper jams and fax glitches. Like we said, all printers will find a way to let you down. Still, we stand by our pick. After a year and a half of using this machine, we haven’t experienced any of these glitches, and we’ve seen just as many comments from pleased 8720 owners. User reviews at shopping sites are also largely positive – either 3.8 or 4.0 stars at Amazon, depending on which colour you’re looking at – but there are still plenty of reports of frustrating Wi-Fi, infuriating ink and paper jams. Forget it, it’s Printertown.
A budget option: HP OfficeJet Pro 8710
If you’re looking to save money and don’t need the more luxurious features that our main pick offers, we really like the HP OfficeJet Pro 8710. It’s a little smaller, lighter, less powerful and slower than the OfficeJet Pro 8720, but it delivers many of the same capabilities at a slightly lower price.
It uses (most of) the same inks as the 8720, and print quality appeared to be nearly identical in our testing. This machine’s scanner performance is also right in line with its big brother, both from the automatic document feeder and the platen glass. This machine doesn’t print, scan or copy as quickly as the more expensive 8700-series models – it’s rated for 22 ppm monochrome and 18 ppm colour, and in our testing it averaged around 12 ppm when printing text-only PDFs and eight ppm when printing graphics-heavy documents, both over Wi-Fi. Nevertheless, that’s still quick by mid-range AIO standards. Better, it can auto-duplex print and scan (albeit with two passes). That’s something not all printers at this price point can claim.
The OfficeJet Pro 8710 enjoys the same stress-free software experience that we loved in the OfficeJet Pro 8720, from the Easy Start setup suite to the HP Smart smartphone app. During our time testing the machine, we had zero issues with Wi-Fi stability or getting print jobs to start (except when we forgot to load paper). Printing on card stock and glossy photo paper worked perfectly, too. We didn’t experience any paper jams, either. However, like our main pick, the 8710 lacks a bypass feed slot, so you’ll have to remove your plain letter paper if you want to print on other media. Like the OfficeJet Pro 8720, you can add a second 250-sheet input drawer to avoid this annoyance.
Though presented as a member of the OfficeJet 8700 family, the 8710 stands apart from the 8720, 8730 and 8740 in several respects. For starters, it ditches the behind-the-control-panel paper output for a more conventional folding paper collection arm. The build quality is a bit less robust, as well, but this is still a far better-built machine than most printers in the same price range. The capacitive touchscreen control panel is smaller but uses the same menu system. The panel is a little harder to use simply because you have to be more precise with your touches, but is no problem with a little practice.
What other corners have been cut? The 8710 can’t accept HP’s largest black ink tank (956XL), driving its monochrome cost per page up. The scanner glass is only large enough for letter-sized documents, though you can still scan legal sheets via the ADF. There’s also no NFC, which you get on the higher-end models. We think most people can live with that.
Upgrade pick: HP Color LaserJet Pro M477fdw
Power users will never be satisfied with an inkjet all-in-one, no matter how competent it might be. They simply don’t have time to deal with the frustrating cleaning cycles, wasted ink, frequent cartridge swaps and short lifespans that they entail. These users may also need faster print-and-scan speeds, single-pass duplexing and a bypass tray for one-off print jobs. The HP Colour LaserJet Pro M477fdw delivers all of that and more.
HP’s M477fdw is among the most affordable colour laser printer that offers all of the same productivity features of our favourite inkjet model. It’s as fast as you’d expect a laser printer to be, at around 27 pages per minute in the real world (even over Wi-Fi). In our testing, it was also lightning quick at scanning, chewing through 24 single-sided monochrome pages per minute. When we fed the automatic document feeder double-sided colour documents, it processed them at 11 pages per minute – still very impressive.
This printer produces sharper text at small font sizes than any inkjet we’ve tested, which may be important if you’re printing a lot of legal documents. Graphics are also crisper – if a touch less saturated – than what you’d get out of our main pick. The M477fdw spools up faster than inkjets, which often waste time running printhead cleaning cycles before they actually get down to the business of printing. It’s up and printing just a couple seconds after you press print, even if it’s been sitting for weeks or months since you last used it. The printer’s recommended duty cycle of 4,000 pages per month – double that of the OfficeJet Pro 8720 – is more than enough for even the busiest home office and should even satisfy some small businesses with multiple employees.
Though powerful, laser printers aren’t ideal for all needs. Despite a popular myth, toner actually isn’t cheaper than ink for similarly featured AIOs. The upfront cost to replace all of the toner cartridges is eye-popping, too. Still, the real-world costs might not be so different. Laser printers waste only a tiny bit of toner, whereas inkjets can squander a lot of ink, depending on how many cleaning cycles they have to run. With a laser printer, the advertised cost is the maximum you’re likely to pay, while the stated cost per page for an inkjet is the bare minimum you’ll have to pay. We can’t predict your exact real-world experience, but the reality is likely to fall somewhere in the middle.
Since laser printers can’t print on photo paper, glossy prints are out of the question. If you want to print photos on a regular basis, you’ll also need to buy a separate photo printer or simply settle for an inkjet AIO.
The machine itself is also quite expensive, even though it’s among the cheapest colour laser AIOs we could find that are equipped to do all the same stuff (except print on photo paper) as our main pick. HP makes a lot of other LaserJet models with varying feature sets, so if you don’t need all the features the M477fdw offers, consider other models in the M277 and M477 lines. Some trade Ethernet for Wi-Fi, some ditch the fax and others add or remove paper trays, but all should offer similar baseline performance.
HP printers have dominated our picks for the past couple of years, which is testament to their reliability and ease of use. It probably seems like we’re just huge HP fans, but the reality is that we’ve tested a lot of very frustrating printers, and HP is frustrating us least. If you’ve had a bad experience with HP’s printers in the past, you may want to give them another shot – HP has improved in ways that other printer makers have not over the past few years. This is especially evident in terms of setup, troubleshooting and connectivity. If you’ve had a bad experience with the models we’re recommending, we don’t doubt it – again, even the least frustrating printers will let you down sometimes.
The senior members of HP’s 8700 series, the OfficeJet Pro 8730 and 8740, add a few features that are helpful in an office environment – a PostScript driver for Word and PDF prints from a USB stick, faster scanning, web-based administrative controls and (in the case of the 8740) an extra paper tray – but we feel those extras aren’t worth the jump in price over the 8720 for most people.
We compared the HP OfficeJet Pro 8720 to the Canon Maxify MB5120. This Canon AIO is well-liked by professional reviewers, has a solid user rating at the major e-commerce sites and – on paper, at least – has the specs to take the fight to HP. In practice, the MB5120 didn’t do much to win us over. Setup is a comparatively gruelling affair and scan quality is relatively poor. It can do single-pass duplex scanning and print PDFs and Word files using the front USB port. But we think that for most people, the HP’s far superior usability will greatly outweigh the Canon’s few advantages.
We also tested the Brother MFC-J995DW, which comes with a whopping 3,000 pages’ worth of black-and-white ink and 1,500 pages’ worth of colour ink in the box. The cost per page for refills is low, too. In testing, we liked the J995DW model’s output, but found that it skimped on other key features that kept it from competing directly with our top pick. Its print speed is about half as fast as the HP, its paper tray and ADF both have about half the HP’s capacity and it can’t duplex scan or copy via the ADF, which would make big jobs more difficult to execute. That said, this machine could be significantly less expensive to own. But ultimately, we felt that the feature-based sacrifices mattered more than the ink-based savings.
We tested several potential budget picks for this guide, including the Canon Pixma TR8520 and HP Envy Photo 7855. Both of these printers are priced similarly to the HP OfficeJet Pro 8710, but they’re more photo-oriented and less focused on productivity. They’re both a lot smaller and lighter than the 8710, but their cost per page is far higher, print and copy speeds are slower and their paper handling is less advanced.
We looked at 24 additional Brother models and came close to testing the MFC-J5930DW, but ultimately opted against it. The J5930DW offers extremely low cost per page, auto-duplex print and scan, reasonable print and scan speeds and the ability to print 11-by-17-inch documents, but it’s big, heavy and very expensive. If you need tabloid printing, give it a look, but we think it’s too much printer for most households.
Epson all-in-ones look appealing on paper, but we’ve heard no end of durability and ink-related complaints about the company’s recent models. For this guide, we researched a total of 25 Epson AIOs, including its unique EcoTank printers. We think EcoTank is a really cool idea: a huge ink reservoir with capacity for more than 10,000 pages that can be refilled with handy ink bottles. Unfortunately, EcoTank printers like the WorkForce ET-3750 usually require a trade-off between a cheap, long-lasting ink supply and cut-rate features and design. Yes, you get more than two years worth of ink in the box, but user reviews indicate that you also get a machine with a tiny touchscreen, “glacial” print speeds, questionable print quality and shoddy construction. You also don’t get duplex scanning or copying, a bypass paper slot or USB/memory card input.
As for colour laser AIOs, we considered printers from Brother, Canon, Dell and Lexmark, and we ultimately tested the highly praised Canon Colour ImageClass MF733Cdw. The MF733Cdw is a supremely competent machine, but we had issues getting it to perform a firmware update over Wi-Fi, and it often failed to connect to Google Cloud Print, requiring a reboot. Setting up the scan-to-email function was a nightmare, in part due to a confusing Web setup interface as well as the printer’s inability to work with two-factor authentication. Getting around this issue is possible, but most people would likely need to call in an IT pro or spend hours Googling solutions, as we did.
We also tested the Brother MFC-L3770CDW. It’s a colour LED all-in-one, which means it’s similar to a traditional colour laser printer but uses a strip of LEDs rather than a moving laser beam to light up the drum. In theory, that makes it more reliable, since it has fewer moving parts. However, the MFC-L3770CDW couldn’t keep up with our laser AIO pick in usability or raw performance. Its resistive touchscreen wasn’t as responsive as the HP M477fdw’s capacitive panel, we had issues with the iPrint&Scan software freezing on our MacBook during multipage scan jobs and since its duplex printing isn’t single-pass, it took nearly twice as long to print two-sided documents.