Digital Bungling
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Fraud risk, boat journeys, biometric errors: Digital pension payments leave many behind in Odisha
Following an outcry, the state government reverted to cash disbursements but pensioners supported by the Centre still struggle to access their due.
Sameet Panda & Chakradhar Buddha
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How technology undermined workers’ rights in India’s rural job guarantee scheme
Digitising a welfare initiative has led to centralisation, reduced local accountability and transparency, and left workers to navigate a technological abyss.
Siraj Dutta