Stories written by

Daniel Polani, The Conversation

Lost in automation: Companies are using chatbots for customer service. Here’s why that’s bad news

Expect customer service to get worse as artificial intelligence steps in.

Daniel Polani, The Conversation
· Sep 01, 2017 · 11:30 pm
Why football, not chess, is the true final frontier for robotic artificial intelligence

Computers must master football if they are to demonstrate that they can be our equal.

Daniel Polani, The Conversation
· Jul 18, 2016 · 11:30 pm