Stories written by
Daniel Polani, The Conversation
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Lost in automation: Companies are using chatbots for customer service. Here’s why that’s bad news
Expect customer service to get worse as artificial intelligence steps in.
Daniel Polani, The Conversation
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Why football, not chess, is the true final frontier for robotic artificial intelligence
Computers must master football if they are to demonstrate that they can be our equal.
Daniel Polani, The Conversation