Consumer Rights
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Why restaurants and law experts differ on putting a service charge on customers’ bills
Hotels and restaurants are in a legal battle with the Union government on whether service charge can be imposed compulsorily, or if it must be paid voluntarily.
Vineet Bhalla
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Ola, Uber get notices from consumer rights body for alleged unfair trade practices
In the past 13 months, consumers have registered over 3,200 complaints against the two cab aggregators with the National Consumer Helpline.
Scroll Staff
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Why do Indian retailers charge customers money for shopping bags? And should they?
A consumer redressal forum’s order has started a debate.
Sangeeta Tanwar, qz.com
Trending
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Seven Kashmiri students arrested after row over celebrating India’s World Cup loss
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How Uttar Pradesh’s halal ban has plunged the processed food industry into chaos
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Pithora is for the gods, not for products, say Adivasis
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From the memoir: A disabled writer recalls harrowing experiences of finding a house to rent in Delhi
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Stolen fingerprints, empty bank accounts: How customers are paying for gaps in Aadhaar
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IndiGo asked to pay Rs 20,000 to passengers left behind at Kolkata airport in 2017
The consumer commission said the airline should have provided meals and accommodation to the family of Kalpana Rani Debbarma.
Scroll Staff
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Thane: Consumer court asks Parle to pay compensation to man who found worms in biscuit packet
The company has been asked to pay Rs 35,000.
Scroll Staff
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Woman demands lifetime supply of KitKat after purchasing waferless pack
A 20-year-old student of King's College London has threatened to sue Nestle if she is not compensated for the defective pack.
Scroll Staff
Video
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IFFI Goa: Michael Douglas tries the ‘Naatu Naatu’ hookstep, delivers Amitabh Bachchan’s dialogue
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Caught on camera: Panic after passenger jumps out of emergency exit of plane at US airport
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Watch: Rescuers celebrate after an infant is pulled out alive from the rubble of her home in Gaza
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Watch: This performing duo danced like puppets at an engagement party
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Filmfare OTT Awards: Actor Rajshri Deshpande dedicates her win to Gaza victims, Indian farmers