Consumer Rights
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Why restaurants and law experts differ on putting a service charge on customers’ bills
Hotels and restaurants are in a legal battle with the Union government on whether service charge can be imposed compulsorily, or if it must be paid voluntarily.
Vineet Bhalla
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Ola, Uber get notices from consumer rights body for alleged unfair trade practices
In the past 13 months, consumers have registered over 3,200 complaints against the two cab aggregators with the National Consumer Helpline.
Scroll Staff
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Why do Indian retailers charge customers money for shopping bags? And should they?
A consumer redressal forum’s order has started a debate.
Sangeeta Tanwar, qz.com
Trending
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When an emperor came calling on a newly independent India to learn from its early successes
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How the high demand for coaching classes reflects India’s employment and economic distress
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‘Crew’ review: A sexy, funny and honest airline heist movie
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Bharti group’s Rs 150 crore bond donation to BJP coincided with Modi government’s telecom U-turn
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Kotak firm’s Rs 60 crore donation to BJP coincided with crucial RBI decisions on Kotak Mahindra Bank
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IndiGo asked to pay Rs 20,000 to passengers left behind at Kolkata airport in 2017
The consumer commission said the airline should have provided meals and accommodation to the family of Kalpana Rani Debbarma.
Scroll Staff
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Thane: Consumer court asks Parle to pay compensation to man who found worms in biscuit packet
The company has been asked to pay Rs 35,000.
Scroll Staff
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Woman demands lifetime supply of KitKat after purchasing waferless pack
A 20-year-old student of King's College London has threatened to sue Nestle if she is not compensated for the defective pack.
Scroll Staff
Video
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Watch: Comedian sings Ed Sheeran song in the style of artists ranging from Sonu Nigam to Kumar Sanu
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Watch: Woman holds abdominal plank position for over four and half hours
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Watch: Kuno National Park posts video to celebrate cheetah cub Mukhi’s first birthday
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Watch: Migrant workers travel in train toilet owing to unavailability of seats
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Watch: PTI posts video accusing male ANI reporter of assaulting and abusing its woman journalist