Consumer Rights
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Why restaurants and law experts differ on putting a service charge on customers’ bills
Hotels and restaurants are in a legal battle with the Union government on whether service charge can be imposed compulsorily, or if it must be paid voluntarily.
Vineet Bhalla
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Ola, Uber get notices from consumer rights body for alleged unfair trade practices
In the past 13 months, consumers have registered over 3,200 complaints against the two cab aggregators with the National Consumer Helpline.
Scroll Staff
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Why do Indian retailers charge customers money for shopping bags? And should they?
A consumer redressal forum’s order has started a debate.
Sangeeta Tanwar, qz.com
Trending
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BJP leader Amit Malviya accused of sexual exploitation, sues RSS member who made allegations
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‘Gaanth Chapter 1: Jamnaa Paar’ review: A bold and grisly exploration of an unnerving crime
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How a global organisation of volunteers is kindling love for Urdu
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Fiction: A Kashmiri Pandit family moves into new home but a secessionist movement changes everything
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Why the militant attack on pilgrims is a worrying turn for the Jammu region
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IndiGo asked to pay Rs 20,000 to passengers left behind at Kolkata airport in 2017
The consumer commission said the airline should have provided meals and accommodation to the family of Kalpana Rani Debbarma.
Scroll Staff
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Thane: Consumer court asks Parle to pay compensation to man who found worms in biscuit packet
The company has been asked to pay Rs 35,000.
Scroll Staff
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Woman demands lifetime supply of KitKat after purchasing waferless pack
A 20-year-old student of King's College London has threatened to sue Nestle if she is not compensated for the defective pack.
Scroll Staff
Video
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Watch: Kapil Dev, Sunil Gavaskar, Virender Sehwag, Mithali Raj, and others feature in T20 anthem
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Watch: Tamil rapper Paal Dabba’s song features in a new Apple Mac advertisement
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Caught on camera: Flames shoot out from Air Canada plane after take-off, no injuries reported
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Eco India: How is Mumbai's dengue surge linked to climate change?
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Eco India, Episode 263: Which sustainable strategies could curb mosquito infestation in India?